Terms and Conditions

Last Updated: August 8, 2026

Welcome to MyDigitalCSC.com. By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.

1. About MyDigitalCSC.com

MyDigitalCSC.com is an independent private digital service platform operated by CSC operators.

We provide assistance with various online and digital services, including PAN-related services, Voter ID services, Farmer ID services, document-related services, online applications, downloads, status checks, and other digital assistance services.

MyDigitalCSC.com is not a government department, government agency, or official government website.

We may assist users in accessing or completing processes available through official government portals, but we do not represent or control those government departments or portals.

2. Acceptance of Terms

By using MyDigitalCSC.com, submitting information, placing an order, or requesting any service from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with these terms, please do not use our website or services.

3. Our Services

Our services may include assistance with:

  • PAN Card-related services
  • Voter ID-related services
  • Farmer ID registration and related services
  • Online applications and registrations
  • Document downloads
  • Application and service status checking
  • Printing or digital document assistance
  • Other CSC and digital services

The services available on our website may change from time to time depending on the availability of relevant government portals, technical systems, rules, and regulations.

4. Independent Service Provider

MyDigitalCSC.com provides digital assistance and facilitation services.

We do not guarantee that an application, registration, ID card, certificate, or other document will be approved or issued.

The final decision regarding approval, rejection, verification, processing, issuance, or cancellation is made by the relevant government department or authorized authority.

5. User Information

You agree to provide accurate, complete, and genuine information and documents when requesting our services.

You must not submit:

  • False or misleading information
  • Fraudulent documents
  • Documents belonging to another person without authorization
  • Incorrect information intended to obtain an unauthorized benefit

You are responsible for ensuring that the information and documents you provide are accurate and legally permissible to use.

6. Service Charges and Government Fees

Our service charges are separate from any applicable government fees unless specifically stated otherwise.

Before placing an order, users should review the applicable service charges and payment information.

Government fees, portal charges, taxes, or other official charges may be subject to change by the relevant authority.

7. Payments

Payments may be processed through available payment methods or third-party payment providers.

You agree to provide accurate payment information and complete the payment for the service you request.

We are not responsible for delays or failures caused by banks, payment gateways, UPI services, government portals, or other third-party systems.

8. Processing Time

Processing times may vary depending on the service and the relevant government department, portal, verification process, or third-party service provider.

Any estimated processing time provided by us is only an estimate and is not a guaranteed completion time.

Delays caused by government portals, technical problems, verification, holidays, system maintenance, or other circumstances beyond our reasonable control may occur.

9. Application Approval

Payment for our assistance service does not guarantee approval of an application.

An application may be delayed, rejected, cancelled, or require additional information or documents by the relevant authority.

In such circumstances, our service charge may not automatically be refundable if the requested service or assistance has already been provided.

Any refund will be handled according to our applicable Refund Policy.

10. Government Websites and Third-Party Services

Our website may provide links or assistance relating to official government portals and other third-party services.

We do not control these external websites and are not responsible for:

  • Their availability
  • Technical problems
  • Changes to their rules or procedures
  • Processing delays
  • Application rejection
  • Errors or downtime
  • Their privacy practices or policies

Users should review the terms and policies of the relevant third-party website when using such services.

11. User Responsibilities

Users agree to:

  • Provide correct information and valid documents
  • Use our services only for lawful purposes
  • Not misuse the website
  • Not attempt unauthorized access to our systems
  • Not submit fraudulent applications or documents
  • Not use our services to violate applicable laws or regulations

We reserve the right to refuse or discontinue a service request if we reasonably believe that it involves fraudulent, illegal, abusive, or unauthorized activity.

12. OTPs, Passwords and Banking Credentials

For security reasons, users should never share their UPI PIN, ATM PIN, banking password, card PIN, or similar confidential credentials with us or any person claiming to represent MyDigitalCSC.com.

Where an OTP is required for a service, users should provide it only through an appropriate and secure process when necessary for completing their requested service.

MyDigitalCSC.com will not be responsible for losses caused by a user voluntarily sharing confidential banking credentials or security information with unauthorized persons.

13. Limitation of Liability

To the extent permitted by applicable law, MyDigitalCSC.com shall not be liable for losses, delays, or damages resulting from circumstances beyond our reasonable control, including:

  • Government portal downtime
  • Internet or network failures
  • Server or technical problems
  • Payment gateway failures
  • Government processing delays
  • Application rejection by authorities
  • Changes in government rules or procedures
  • Incorrect information or documents supplied by the user
  • Events beyond our reasonable control

Our role is primarily to provide digital assistance and facilitation. We do not control the final outcome of applications submitted to government departments or other third parties.

14. Intellectual Property

Unless otherwise stated, the content of MyDigitalCSC.com, including its text, branding, graphics, design, logos, and other materials, is owned by or used with permission by MyDigitalCSC.com.

You may not copy, reproduce, modify, distribute, or commercially exploit our website content without prior permission, except where permitted by applicable law.

15. Website Availability

We aim to keep MyDigitalCSC.com available and functional, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical issues, updates, hosting problems, or other circumstances.

16. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

17. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, website, business practices, or applicable requirements.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of our website after changes are published constitutes acceptance of the updated terms.