Privacy Policy
Last Updated: August 8, 2026
At MyDigitalCSC.com, we respect your privacy and are committed to protecting the personal information you provide while using our website and digital assistance services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your information.
1. About MyDigitalCSC.com
MyDigitalCSC.com is an independent private digital service platform operated by CSC operators. We provide assistance with various online and digital services, including PAN, Voter ID, Farmer ID, document-related services, and other digital services.
MyDigitalCSC.com is not a government department, government agency, or official government website.
2. Information We May Collect
Depending on the service you request, we may collect information such as:
- Full name
- Mobile number
- Email address
- Address
- Date of birth
- Aadhaar-related information, where required for a requested service
- PAN-related information
- Voter ID-related information
- Farmer ID or other registration details
- Documents or photographs uploaded by you
- Application or registration details
- Payment-related information
- Any other information necessary to provide the requested service
We only request information that is reasonably necessary for providing or assisting with the service you have requested.
3. How We Use Your Information
The information you provide may be used to:
- Process your requested digital service
- Complete online applications or registrations
- Verify information and documents where necessary
- Communicate with you regarding your service request
- Provide application or service status updates
- Respond to your questions and support requests
- Process payments and maintain transaction records
- Prevent misuse, fraud, or unauthorized activity
- Maintain records required for legitimate business and legal purposes
- Improve our website and services
We do not use your personal information for purposes unrelated to the service you requested unless permitted or required by applicable law.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
Where necessary to provide a requested service, information may be submitted to or shared with the relevant government portal, department, authorized service provider, payment service provider, or other service-related third party.
For example, if you request assistance with a government-related application, the information and documents required for that application may need to be submitted through the relevant official portal.
We may also disclose information when required by law, legal process, government authorities, or to protect our rights and prevent fraud or misuse.
5. Documents and Sensitive Information
Some services may require documents containing personal or sensitive information.
Users should provide only the documents and information necessary for the requested service. We take reasonable measures to protect submitted information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Payment Information
Payments for our services may be processed through third-party payment providers or other payment methods.
We generally do not store complete debit card, credit card, UPI PIN, banking passwords, or other confidential payment credentials on our website.
Payment information may be processed directly by the applicable payment service provider according to its own privacy policy and security practices.
Never share your UPI PIN, ATM PIN, banking password, or OTP with us or anyone claiming to represent MyDigitalCSC.com.
7. Cookies and Website Data
Our website may use cookies and similar technologies to provide essential website functionality, improve user experience, understand website usage, and maintain security.
Third-party services used on our website may also use cookies or similar technologies according to their respective policies.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide the requested service, maintain business records, resolve disputes, comply with legal obligations, or for other legitimate purposes.
The retention period may vary depending on the type of service and information involved.
When personal information is no longer reasonably required, we may delete, destroy, or anonymize it, subject to applicable legal and operational requirements.
9. Third-Party Websites and Services
Our website may contain links to official government websites, payment providers, or other third-party websites.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before submitting personal information.
10. Children’s Privacy
Our services are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing a requested service. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no website, online service, or method of electronic transmission is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.
12. Your Responsibility
You are responsible for providing accurate information and documents when requesting a service.
You should also take reasonable precautions to protect your own accounts, OTPs, passwords, banking credentials, and other confidential information.
MyDigitalCSC.com will never ask you to share your UPI PIN, ATM PIN, banking password, or similar confidential credentials.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or other operational needs.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage users to review this page periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
MyDigitalCSC.com
Address: Guwahati, Assam, India
WhatsApp: +91 9954921680
Email: mydigitalcsc123@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries.
Important Disclaimer: MyDigitalCSC.com is an independent private digital service platform operated by CSC operators. We are not a government department, government agency, or official government website. Government applications, registrations, approvals, verifications, and document issuance are handled by the respective government departments or authorized authorities.